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FOR DESKTOP/LAPTOP

DISABILITY ETIQUETTE AND INCLUSIVITY TRAINING

Next Session:

Tuesday April 13th at 1:00 PM

Duration: 1 Hour

Only $49

Disability Etiquette Training
Disability Etiquette Training

Course Objective

The iAccess Life Disability Etiquette and Inclusivity Training was designed to help increase awareness and create a culture of inclusivity that welcomes individuals with disabilities.

Course Overview

Understanding the right etiquettes and creating an inclusive environment for people with disabilities, is not only a moral or a legal requirement, but is also good for business. People with disabilities, and their family members, spend their time and discretionary income based on positive experiences. Using a simple and engaging format, this course focuses on both legal and ethical guidelines, with practical insights and tools to deliver a welcoming environment for the disability community.

This 2018 Accenture Report details how companies that invest in inclusivity and equal access by hiring persons with disabilities, accommodating customers with disabilities and generally fostering inclusive cultures report bottom-line benefits that show proven ROI, better profitability and greater market share on average.

At a glance

Duration

1 hour

Course Type

On-line & In-person

Participants

5-30

Audience

Advocates of inclusivity, looking to evolve their business ethics for their clients and employees.

Category

Customer Experience Training

Topics

Improving customer experience through providing a more inclusive and welcoming environment for people with disabilities.

Course Overview

Key Topics

The course is delivered in 5 modules, with interactive discussions to enhance the learning process. Key topics include:

1. Creating a Welcoming Culture

Ensuring people with disabilities have a welcoming environment, including the use of “Universal Design” and “People First” language.

2. Understanding the Etiquettes

Recognizing and respecting the needs of the person with disabilities and how they want to be approached.

3. Empathizing with Customers

Understanding different types of disabilities and what are some of the ways to ensure an inclusive and welcoming environment.

4. Processes and Practices

Accommodating people with disabilities, including minimum legal requirements and guidelines to provide a better customer experience.

5. Transforming Behavior

Continuous learning and feedback loops to ensure processes and practices are sustainable.

Testimonials

A Word From Our Host

Contact us

For more information and custom group pricing, please contact us here:

Training

If you are interested in learning more about our disability etiquette and inclusivity training please contact us. We offer group pricing for businesses looking to train their staff.

Plan

Individual

Group

Description

Single entry for one of our monthly open enrollment training sessions.
A personalized training session for your company. We will work with you to schedule a time and date for your team. Contact us for pricing 
 

Pricing

Email for Pricing

[email protected]

For Mobile

DISABILITY ETIQUETTE AND INCLUSIVITY TRAINING

Next Session:

Tuesday April 13th 1:00 PM

Duration: 1 Hour

Only $49

Disability Etiquette Training

Course Objective

The iAccess Life Disability Etiquette and Inclusivity Training was designed to help increase awareness and create a culture of inclusivity that welcomes individuals with disabilities.

Course Overview

Understanding the right etiquettes and creating an inclusive environment for people with disabilities, is not only a moral or a legal requirement, but is also good for business. People with disabilities, and their family members, spend their time and discretionary income based on positive experiences. Using a simple and engaging format, this course focuses on both legal and ethical guidelines, with practical insights and tools to deliver a welcoming environment for the disability community.

This 2018 Accenture Report details how companies that invest in inclusivity and equal access by hiring persons with disabilities, accommodating customers with disabilities and generally fostering inclusive cultures report bottom-line benefits that show proven ROI, better profitability and greater market share on average.

At a glance

Duration

1 hour

Course Type

On-line & In-person

Participants

5-30

Audience

Advocates of inclusivity, looking to evolve their business ethics for their clients and employees.

Category

Customer Experience Training

Topics

Improving customer experience through providing a more inclusive and welcoming environment for people with disabilities.

Course Overview

Key Topics

The course is delivered in 5 modules, with interactive discussions to enhance the learning process. Key topics include:

1. Creating a Welcoming Culture

Ensuring people with disabilities have a welcoming environment, including the use of “Universal Design” and “People First” language.

2. Understanding the Etiquettes

Recognizing and respecting the needs of the person with disabilities and how they want to be approached.

3. Empathizing with Customers

Understanding different types of disabilities and what are some of the ways to ensure an inclusive and welcoming environment.

4. Processes and Practices

Accommodating people with disabilities, including minimum legal requirements and guidelines to provide a better customer experience.

5. Transforming Behavior

Continuous learning and feedback loops to ensure processes and practices are sustainable.

Testimonials

A Word From Our Host

Training

If you are interested in learning more about our disability etiquette and inclusivity training please contact us. We offer group pricing for businesses looking to train their staff.

Plan

Individual

Description

Single entry for one of our monthly open enrollment training sessions.

Contact us

For more information and custom group pricing, please contact us here:

Plan

Group

Description

A personalized training session for your company. We will work with you to schedule a time and date for your team. Contact us for pricing 

Pricing

Email for Pricing

[email protected]

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